We are now offering both in-person and telehealth appointments for residents of VA & MD. Please contact our office to discuss availability. Learn More

Frequently Asked Questions

//Frequently Asked Questions
Frequently Asked Questions 2020-06-11T07:15:27+00:00
What is the cost of therapy? 2018-05-07T10:31:07+00:00

Alpha Omega Clinic offers a sliding fee scale based on income and family size. Please call our administrative office at 301-767-1733 to discuss what rate you qualify for.

Do you accept insurance? 2019-04-15T09:05:04+00:00

Alpha Omega Clinic does not work directly with insurance, however services may be covered in part or in full if your plan includes “out-of-network” benefits for mental health services. Please consult with your insurance company to review your coverage. Alpha Omega Clinic will provide a receipt at the end of each session for you to submit to your insurance company for reimbursement.

How long are the sessions? 2018-08-01T08:53:04+00:00

A typical session is 45-50 minutes.

How many sessions will I need? 2018-08-01T08:52:10+00:00

At your initial intake session, your clinician will recommend a treatment plan for you based on your needs. We typically recommend scheduling sessions once per week for at least the first 6 to 8 weeks, but frequency of sessions is at the discretion of the client.

What forms of payment do you accept? 2020-10-03T09:36:39+00:00
Due to the COVID-19 pandemic, we are currently accepting only contactless forms of payment (major credit card or HSA card). If your sessions will be paid for by another individual or organization, please call our main office to discuss third party billing.
What if I need a psychological evaluation? 2019-04-15T09:09:55+00:00

Alpha Omega Clinic offers personality and cognitive assessments at our Alexandria, Virginia office. Please call our administrative office for more information.

What if I need medication? 2018-05-07T10:19:05+00:00

Alpha Omega Clinic does not offer psychiatric evaluation or medication at this time. We would be happy to refer you to a local psychiatrist. Please call our main office for more information.

Can I speak to a therapist on the phone? 2020-03-24T04:32:37+00:00

We offer both in-person psychotherapy and telemental health sessions, based on the needs of the client. To discuss available services or to schedule your first appointment, please call our office and our Intake Coordinator will be happy to assist you.

What is your cancellation policy? 2019-06-27T04:06:53+00:00

Alpha Omega Clinic requires at least 48 hours advanced notice to cancel an appointment without penalty. If you do not cancel your session 48 hours ahead of time, Alpha Omega Clinic will charge the full session fee for the missed session. Any sessions scheduled for Monday must be canceled by the close of business on Friday. For routine calls to cancel or schedule appointments, please call our administrative office at 301-767-1733 ext 0.

What is your tardiness policy? 2018-05-07T10:20:23+00:00

If you are running late to your appointment, please call our administrative office at 301-767-1733 or notify your Clinician directly at the number provided to you at your first appointment. Appointments will not be held if you are more than 20 minutes late to your appointment without notifying your Clinician.

What is your inclement weather policy? 2019-04-15T09:11:37+00:00

In the event of inclement weather, please contact your clinician directly to determine the status of your appointment. Our administrative office will be closed when the Federal Government is closed due to inclement weather.

What are your office hours? 2018-05-07T10:30:31+00:00

Alpha Omega Clinic offices are open by appointment only. Please call our administrative office to set up an appointment with a clinician. Our intake coordinators are available to assist you M-F 9am-3pm at 301-767-1733.

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