Frequently Asked Questions

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Frequently Asked Questions2023-06-27T08:47:12+00:00
What is the cost of therapy?2022-03-24T07:14:40+00:00
Alpha Omega Clinic has three tiers of psychotherapy rates commensurate with the level of experience of the therapist. We also offer a sliding fee scale based on income and family size. For more information, please click here or call our administrative office at 301-767-1733.
Do you accept insurance?2023-11-15T14:45:28+00:00

Alpha Omega Clinic does not work directly with insurance, however services may be covered in part or in full if your plan includes “out-of-network” benefits for mental health services. Please consult with your insurance company to review your coverage. If you are planning to submit out-of-network claims to your insurance, please contact billing@aoclinic.org or call 301-767-1733 ext 3 to request to receive a monthly superbill. Alpha Omega Clinic does not have any control over whether claims are approved or denied by insurance plans.

How long are the sessions?2022-03-07T09:17:55+00:00

A typical session is 45-50 minutes.

How many sessions will I need?2022-03-07T09:17:23+00:00

At your initial intake session, your clinician will recommend a treatment plan for you based on your needs. We typically recommend scheduling sessions once per week for at least the first 6 to 8 weeks, but frequency of sessions is at the discretion of the client.

What forms of payment do you accept?2022-03-24T07:24:05+00:00
As part of your new client forms, we will ask you to complete a Payment Authorization Form and keep a credit card on file. We will charge that card at the end of every visit. If you would like to utilize a different form of payment at the time of your visit, please notify your clinician. If your sessions will be paid for by another individual or organization, please call our administrative office at 301-767-1733 to discuss third party billing.
What if I need a psychological evaluation?2024-06-05T13:53:05+00:00

Alpha Omega Clinic is only offering psychological evaluations as part of candidate assessment for diocese and religious orders at this time. Please contact our administrative office if you would like a referral list.

What if I need medication?2024-06-05T13:53:32+00:00

Alpha Omega Clinic does not offer psychiatric evaluation or medication at this time. Please contact our administrative office if you would like a referral list.

Can I speak to a therapist on the phone?2022-03-07T09:16:16+00:00

We offer both in-person psychotherapy and telemental health sessions, based on the needs of the client. To discuss available services or to schedule your first appointment, please call our office and our Intake Coordinator will be happy to assist you.

What is your cancellation policy?2022-03-24T07:18:10+00:00

Alpha Omega Clinic requires at least 48 hours advanced notice to cancel an appointment without penalty. If you do not cancel your session 48 hours ahead of time, Alpha Omega Clinic will charge the full session fee for the missed session. Any sessions scheduled for Monday must be canceled by the close of business on Friday. For routine calls to cancel or schedule appointments, please contact your clinician directly. A directory of clinician extensions may be found by dialing 301-767-1733 option 1.

What is your tardiness policy?2022-03-24T07:19:32+00:00

If you are running late to your appointment, please contact your clinician directly. A directory of clinician extensions may be found by dialing 301-767-1733 option 1. Appointments will not be held if you are more than 20 minutes late to your appointment without notifying your clinician.

What is your inclement weather policy?2022-03-07T09:15:21+00:00

In the event of inclement weather, please contact your clinician directly to determine the status of your appointment. Our administrative office will be closed when the Federal Government is closed due to inclement weather.

What are your office hours?2022-03-24T07:21:05+00:00

Alpha Omega Clinic offices are open by appointment only. Please call our administrative office to set up your first appointment with a clinician. Our intake coordinators are available to assist you M-F 9am-3pm at 301-767-1733 ext 0.

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